I had a wonderful appointment with Donna from the Boston office. It was our 2nd flooring installation and it was as perfect as the first. Angie, Natick, MA ...
Google the titles of the Revenue Director and also the self-proclaimed “VP of Client Service”, and a large number of grievances show up. I've a person satisfaction problem they're not prepared to move on, which is exceptionally frustrating when I counted on their Number 1 sales person to supply me ...
Salesman when I asked if they took old carpet said no we can't have old carpet that may have fleas in vehicle then use vehicle for new carpet.installation coordinator said that was ridiculous they take all old carpet and always have. Day installation remainder of deposit was to be signed before ...
My husband and I recently had flooring installed by empire today, during their 70% off special Well let me tell you 70% off what?!?!! They over charged us. We paid 3252.00 for laminate floors that look like real hardwood, or so they say. Well I went to a competitive company and was told they would ...
To start off they were 5 hours late! Not only did Empire short our carpet an inch, and refuse to fix it correctly, they scratched the brand new kitchen cabinets, and brand new hard wood kitchen floor. And would not compensate for the damages. The installers were rude, and even argued about where to ...
I'd Kingdom deploy over $4,000 value of flooring - 3 bdrms and d/r & hallways. Within 1 week among the rooms had a terrible smell. I aired out the area and waited 1 week. The smell was still there. Kingdom returned and explained my cats had peed about the carpet and declined to complete ...