I let my phone service be disconnected last month. I called this month to pay. Not only do they charge a reconnection fee (which is expected). They charge the entire monthly bill while being disconnected. "This is their policy." Thank you for contacting Embarq. Once again, I apologize for ...
I was a customer of Sprint telephone. In 2007 they merged and became sprint/embarq and next thing I know I am getting charged with long distance charges even though I had a free long distance bundle package for local, long distance and high speed internet. I immediatley brought this to their ...
I have been a customer for the past 6 years. On Tuesday July 24 th my service was disconnected and new service in someone elses name was placed at my address. As soon I realized that my service was disconnected I contacted customer service. That is when I was informed of the mishap. Apparently a ...
Dear T in Ocala, FL you should file a complaint with the Florida Public service Commission at 18003423552. Embarq is a regulated company and can not just do whatever they would like. Once you call the Florida PSC they will be forced to respond to government regulations and the executive office and ...
In May of I signed up for a bundled service through Embarq for Satellite TV (Dish Network), Basic Telephone service, and DSL. My initial bill for this was $300.00. When I called to inquire about the steepness of the bill, I was told that they billed two months in advance for all services. Fine, I ...
I had called Embarq a few months ago to make some changes to my calling plan. I told them I wanted the unlimitted long distance for their set price. Last week I got a bill for about $500.00 from them for long distance calls. They told me that they never put me on the plan and I could set up a ...