On July 1, my mother had to be transferred to an assistant living facility. Unfortunately, EmbarQ was the only phone service available. I called EmbarQ, and they informed me that her monthly charge would be $23.98, and gave me the phone number. When an EmbarQ employee came to install the phone, ...
After requesting invoices for 3 months and not receiving them we paid estimated amounts on two phone lines and finally gave up and changed phone companies. Then we received a collection call for the amount of $59.09 for two lines. We asked for an invoice before sending payment. We were immediately ...
All over the news we are seeing stories about "Pay for Play". How do you think the telephone company in your neighborhood got the monopoly? Why do we not have choices about who will deliver our telephone land line service (which we are FORCED to have in order to get the DSL service which ...
About a year ago I received my phone bill from Embarq that included third party charges from OAN Services, Inc... Even though I had never even heard of OAN, Embarq expected for me to pay the entire bill including these totally unauthorized charges & then contact OAN if I thought that I was ...
Ordered telephone and high speed internet service on 4/15. Did not receive modem, so I called Embarq on 5/19/08 and cancelled service. On 6/7/08, I received an invoice for $132.00, so I called again. This time I spoke with Matt on 6/26/08. Matt apologized and promised that the account will be ...
These people do not value their customers at all, you pay your phone bill, things get shut off, then, takes them forever to restore all services. When long distance was interrupted, they guaranteed restoration within 24 hours, 72 hours later, was not restored. Called in and was lied to by service ...