We signed up for unlisted, unpublished phone service and high-speed internet. We also chose UNLIMITED long-distance service for an additional $14.99/month. Imagine our surprise when we open our first bill to see an ITEMIZED long-distance bill of over $400!! We were expecting the installation ...
I've had Embarq providers for over annually number with no issues. I usually spend online utilizing the STORED info from my lender. This month, after I settled my statement online through the Embarq site, just like usually, they delivered me a notice stating that I'd a poor check which today my ...
I let my phone service be disconnected last month. I called this month to pay. Not only do they charge a reconnection fee (which is expected). They charge the entire monthly bill while being disconnected. "This is their policy." Thank you for contacting EMBARQ. Once again, I apologize for ...
I was a customer of Sprint telephone.in 2007 they merged and became sprint/embarq and next thing I know I am getting charged with long distance charges even though I had a free long distance bundle package for local, long distance and high speed internet. I immediatley brought this to their ...
I have been a customer for the past 6 years. On Tuesday July 24 th my service was diconnected and new service in someone elses name was placed at my address. As soon I realized that my service was disconnected I contacted customer service. That is when I was informed of the mishap. Apparently a ...
I have been a customer for the past 6 years. On Tuesday July 24 th my service was diconnected and new servier in someone elses name was placed at my address. As soon I realized that my service was disconnected I contacted customer service. That is whenI was informed of the mishap. I was adv that ...