I just had the worst customer service experience ever, dealing with e-cost! They did not backup there warranty or the manufactures warranty! They sent me in circles between manufacture and them until the warranty expired. First it was a 1yr. Warranty than oops it's a 90 day warranty and yours just ...
Absolutely horrible customer service. Also, be aware that most purchases are "FINAL & NON-REFUNDABLE". I wish that they would clearly state this on the place your order page so that I would consider twice before placing any orders with them. Their return policies applies to ...
I don't even have the energy to write about how frustrated I have been dealing with a return to Ecost that was lost by the shipper. I called and emailed countless times to get resolution, was given conflicting information, and finally after my 3rd or fourth 3-way call with them and UPS, a claim was ...
Well I’m not sure where to begin. I placed an order (E8802698) Nov 30; I received a confirmation email that stated “Items are ready to ship from our warehouse”. The next day I received a voicemail letting me know that eCost.com required additional information to process my order. I provided the ...
Ecost.com are scam artists. They have a terrible return policy but it states that. Well, I ordered headphones for a Christmas gift. They came but did not work. So, I called because I knew they had a poor return policy. Customer service was rude! They said I can not return them. I said that I am ...
I have purchased with ecost before and went to them when I was looking for a pico projector. Their price was low, and prior experience told me that the shipping was fast and reasonable. The projector arrived quickly, but alas, the HDMI port did not function. I called up customer service and they ...