Absolutely horrible customer service. Also, be aware that most purchases are "FINAL & NON-REFUNDABLE". I wish that they would clearly state this on the place your order page so that I would consider twice before placing any orders with them. Their return policies applies to ...
I don't even have the energy to write about how frustrated I have been dealing with a return to Ecost that was lost by the shipper. I called and emailed countless times to get resolution, was given conflicting information, and finally after my 3rd or fourth 3-way call with them and UPS, a claim was ...
Ecost.com are scam artists. They have a terrible return policy but it states that. Well, I ordered headphones for a Christmas gift. They came but did not work. So, I called because I knew they had a poor return policy. Customer service was rude! They said I can not return them. I said that I am ...
I have purchased with ecost before and went to them when I was looking for a pico projector. Their price was low, and prior experience told me that the shipping was fast and reasonable. The projector arrived quickly, but alas, the HDMI port did not function. I called up customer service and they ...
It looked like a GREAT deal. For only $29.95, you can be a PLATINUM Member at eCost.com's online website to buy all kinds of items at discounted prices. One of the "Benefits" of being a "Platinum" member is the ability to get in on the "Outrageous Offers" these are ...
I ordered a refurbished HP computer and was told to expect the product in 3-7 business days. Three days after the company acknowlwdged my order, I got an e-mail asking me to call a number because "there is a problem" with my charge card. I NEVER had any problems with my charge card, so I ...