Ecost.com are scam artists. They have a terrible return policy but it states that. Well, I ordered headphones for a Christmas gift. They came but did not work. So, I called because I knew they had a poor return policy. Customer service was rude! They said I can not return them. I said that I am because they don't work and I don't want them. He grumbled fine but you will be deducted a restocking fee. I said fine. I paid to ship them back. I never was credited anything! Paid for merchandise, then paid to return it, and they just pocketed the money. Very unprofessional company and people to work with. I don't think they are legitimate at all just crooks.
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