After the sale you might as well forget service, there isn't any. I purchased a Leveno notebook, when it arrived the Product Code would not activate the unit. It was impossable for me, age 82, to get Ecost to issue an "RMA" to return the unit. I received "ZERO" from there ...
My Passport Essential 320GB Portable USB 2.0 External Hard D suppose to work like a USB memory stick but with the extra space apparently it doesn't work at all. I called the very next day after I got it. And plain and simple "I don't want the thing anymore, but try telling the girl behind the ...
Advertising this Samsung as a 23" HD HDTV. I received just a 23" Samsung monitor. Called there Customer support line and they did nothing for me except tell me to send pics to an email address that didn't exist. Wrote them numerous emails and all they do is tell me to call the customer ...
I ordered a keyboard from them and the item was not as advertised. The connector does not fit any modern computer. Attempts to resolve this issue have met with stonewalling. Whether by email or phone, I get the standard response, we will get back to you in 48 or 72 business hours but this never ...
You may get a bargain but - if you need to return it, forget it. They make it almost impossible and say anything to get you off the telephone. I have been trying to return a Linksys Router for 3 weeks or more and still they will not send me a return address. They wont give it to me on the phone ...
Ecost's outrageous offer for platinum members is bogus and fraud. This is a nice way of luring in and minting 40 $ for the membership. Beware do not waste your money. ...