I purchased 20 wireless mice to give to customers as a promotion for my company. When I gave one to a customer for the first time it did not work. I tested other mice and learned that none of those worked either. I called the company on 6/3 and was told they would review my case and send me an ...
I recently purchased an ASUS laptop for my son and had a problem with the item not being shipped from the warehouse. I contacted ecost and spoke with Marshall Wyan and Chad Caufield and they resolved the problem within hours. My son is very pleased with the laptop and the cutomer service department ...
I purchased an IPOD from ECOST.com for the amount of $279. Unfortunately, when the package came, the box was empty. I have called them daily for 3 months and have talked to multiple customer service representatives. But no resolution has been found. I filed a dispute with my credit card company. I ...
I ordered an IPOD Touch 32g from ECOST and it cost $279.98. When the package was delivered by UPS the package had been opened and there was no merchandise in the box. I filed an immediate claim with UPS. I also have contacted ECOST daily for months. I contacted my credit card company. To date, I ...
I came across an offer for a refurbished ds that I was interested in. When I tried to buy it I found i needed to purchase a trial membership for $1 had difficulty so I called them and was told that membership was unavailable that I had to buy the $39.95 membership so foolishly I did. Then I ...
I bought an iPod as a Christmas gift on Dec. 19th and paid for 2nd Day Air to ensure delivery by Christmas (as the eCost website prompted me to do.) I received a shipping notice on Dec. 20th. When I did not receive the item by the evening of the 22nd, I checked the shipping status with UPS. It was ...