I was a DirecTV customer for five years. After months of problematic service, I called to cancel my service. They begged me not to and asked for one more chance at correcting the situation. I reluctantly agreed, but told them that this would be their final shot at salvaging me. If their solution ...
I had been using DIRECTV for a few years and I thought everything was fine. Admittedly, there were times when I was late making a payment, but they were always congenial. Then, (last year), we left on an extended vacation to South America and I asked DIRECTV to put our service 'on hold' until we ...
I wish I would have found this information earlier! Before I ever became their customer would have been ideal, but even a couple of months ago would have helped me... I also am a victim of what I perceive to be not only unethical, but criminal, business practices, evidently performed numerous times ...
After closing my account and returning my receivers Nov I was billed $9.99 for a pay-per-view from july. Customer Service explained that the movie was saved on the access card and they fould it when I returned my equipment. Tere is no way I can research who ordered an ADULT movie from 18 months ...
I purchased my own equipment, never has a service man or anyone from directv been at my house. I have always put my own dish up and boxes in. Well, i recently cancelled directv (back in july) now it is christmas day. Merry christmas!!! I was told my acct was cancelled in july. Now my checking acct ...
I have been a DirecTv customer since October.in March my TIVO DVR (which I was leasing) broke. I called them for a replacement. I was told that they didn't use the TIVO unit anymore and that they would send me their new replacement. I asked them what they wanted me to do with the broken unit and I ...