Has to be the worst customer service I've ever experienced. Couldn't even get through the installation process (Which is probably a blessing). Installer showed up 7 hours after his expected time of arrival, had the wrong equipment identified on his work order, I made approximately 8-10 calls to ...
In the last week of Oct, 08 I requested Internet, telephone and TV service bundle from Verizon. Verizon installed the phone and internet service. Verizon subcontracted my order for the TV service to DIRECTV. At the time of placing the order for this service bundle with Verizon Customer rep, I was ...
After I requested I questioned just how long my regret interval at the start of my agreement was, if there have been costs for changing deals of course if current customers were billed differently for updates than new clients. I had been recommended that I'd thirty days to determine easily ...
I'd prefer to take the time to inform you about my current and continuing encounter with DirecTV. First I'll acknowledge this started since my spouse ignored spending the DirecTV statement this month promptly. This is actually the first and only period it has actually occurred and should have been ...
After 5 service calls, DirecTV could not make my TV work. They wanted to schedule a sixth service technician. I told them no way. Tired of staying home and waiting for them. They are trying to collect a $400 early termination fee, even though they can't make the service work reliably. I guess they ...
I signed up for DirecTV in early Sept to take advantage of their 7500 miles for American Airlines. I did everything according to the letter of their rules. I waited 6 weeks after signing up to enquire on status of miles. They said I didn't sign up properly so would not be getting any. I sent proof ...