Today I tried to cancel my service with Directv and they said I have a contract. About a year ago their DVR burned up so I went and bought a new one at a store to replace it. They are saying that I'm leasing it and I have another year on a contract. I don't think so, I bought the new DVR and when I ...
Attempted to get a better deal on sattelite TV service. DirecTV had a good package and came out and did the install. The day after the install, lost my job and had to cancel. I called and spoke to a "customer service specialist" who stated that I was well within my 7 day cancellation ...
A couple of weeks ago I contacted Directv for satellite service which I've never had with them before. Speaking with their agent I was able to decide on the type of programming package I was getting and provided my credit card after being advised of a $25.00 hold and and $99.00 charge for the ...
I was given a credit to remain a customer with Directv, I accepted and didn't cancel. A month later I found out that my credit was removed. I was told by a supervisor that the rep that gave me the credit used her own dicretion but other reps have the right to remove the credit. I am now being ...
DirecTV debited my bill for $1019.82 and certainly will provide me no clarification why!!! I'd support together for approximately 5 decades, when in 2005 they held giving me sees that provided fresh extra providers to new clients at no cost. I named them to ask how I really could obtain the new ...
Misrepresentations made about installation, updates and costs. All my transactions with this specific organization have now been challenging plus they do not do what they guarantee ...