In January we had a problem with our reception. A service representative came to our house to investigate the problem. He discovered that the eye on the satellite was faulty and replaced it.in Febuary we received our bill with a $49.95 service charge. When I called to dispute the charge I was told ...
Direct TV has lied, committed fraut from day one with us. We were told we could get local channels and no contract. After hook up we were told we had a 2 year contract and no local channels. We could get the major channels at $3.50 per month per channel. These channels are New York, and LA. WE live ...
I ordered many PPV events from Direct TV. On one instance I was mistakingly billed for a PPV event I did not order. Unfortunately, the company refused to credit my account. Good customer service is realizing the value of the customer and meeting their needs. If you have a customer that generates ...
Just got off phone with Directv after canceling their service, they sent one Fedex box to return a DVR receiver an another standard receiver. Both would not fit into the box, so I packed the DVR receiver and arranged pickup, then called 1800Directv; their customer service representative had me open ...
Horrible! I just bought a house, and called DTV for pricing. I was told to sign up for some "special pricing" for that weekend... Which was an entire month before we were to move in. But I signed up anyways bc of the price. I ordered an HD DVR and 2 HD receivers... Tech came out and I ...
I named AT&T to obtain cost & information on incorporating directv to my bundle. We were not sure which lay togo with. I named AT&T since I haveam an extremely very long time costomer. Every? I requested was staight out lied to. No agreement may stop anytime, after I mentioned drop to 3 ...