If the business habits of Direct TV are legal in this state, I will be the next billionaire.
My home was flooded with Direct TV ads for a 29.99 special. I called them and wanted the basic TV channels only, and I made that clear from the start. I also said I would like the bundle of internet, cable and phone, and they said OK.
Then they came to my home and installed the TV cable. I asked about the internet service, and the man said he did not do that part. I paid him some cash on install as well.
It took them 32 days to get my first bill. It was for over 179.00, and this was for the minimum TV stations. When I asked about the internet and phone, they told me they did not have that in my area, only TV. My next bill was for 73.92. I called because that was still way over their advertised price. They took away my National Geographic channel and took 2.00 off the bill. My next bill was for 108.00. The next one was even more.
I had had it with being charged whatever someone decided that month, and I told them so. I told them to come and get their boxes. They deliberately have NO place to bring the boxes. They do NOT want them back so they can charge you for them.
Then in May they took 547.00 out of my bank account. They were sued for illegal business practices when they were a company known as Com cast, and they had to pay millions. Now they have a new scam, extortion: charge whatever they want, and if you don't pay, they get Visa to seize your bank account. This caused over 400.00 in overdraft fees. My bank is threatening to take close to 1,000.00 out in fees due to the unauthorized withdrawal on my account. I will lose my home! I have no right to a court hearing? This is a civil matter abused by Direct TV and Visa. I can't believe this practice is OK in Florida. Ironic that I lose my house payment money for a TV service I don't even have.
If I can get people to sign a contract and make them pay anything I want, and that is legal, I will be the next one doing this.
Their billing system is pure extortion. The best explanation of their billing is like this: you go to a car lot and buy a Volkswagen, but when you get the bill, they start out with the price of a Jaguar, minus a few dollars for nuts and bolts, and still come up with an outrageous price that is nowhere near what you have for a car. Instead of a flat rate, they start out with their most expensive whatever they have and remove pennies, and still gouge the consumer in the end.
I found thousands of complaints on the internet of how they have extorted money out of many people, not to mention they are not showing any of the cash payments on install on the bills. This means they are also not showing that to the IRS.
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