I joined DirecTV in February with a contract of 29,99 per month. Today, because something was wrong with the antenna, I called DirecTV to ask what was wrong with the signal, but they talked about money and said I must pay 52,99 per month.
The first time I called customer service, they never explained anything about a rebate. Now they talk about the rebate, and they cannot return my $280. If I disconnect, they will charge me for the disconnection plus the rebate that they do not want to give me. I was also trying to arrange this, and it took me more than 2 hours on the phone to find out what terrible customer service they have. It is a nightmare. I regret so much being in their hands.
DirecTV took my money.
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