I was at first happy to get Direct TV, and my experience went down from there. I now find that my High Definition (which I'm charged an extra 10 bucks a month for) doesn't work, and I am expected to pay to have THEIR equipment fixed. They never told me this when I signed up. Why should I pay to fix ...
Called today (7/4) because I'm not getting a signal. I lost my power last night and the electric crew had to move my satellite away from the meter box. It was installed literally right next to it when they had a lot of other spaces on that same way to install it. Granted, it's Independence Day, but ...
Direct TV is horrible! From the beginning I knew I was going to have problems with them. They started off by making two service appointments for me with different dates. Then they installed my service and said the only charge they needed a credit card for was the delivery charge of the box, $19.95 ...
I've had DTV for about three years now. On average I have video/audio issues every 3 months. I resisted purchasing their service protection plan until recently. Over the past 4 weeks I have lost picture and audio 1 or 2 times daily, requiring the receiver to be re-booted. After the initial 3 phone ...
Direct TV basically stole $1097.35 from my checking account, causing me to have over $713.00 worth of insufficient fund fees. I am a teacher and get paid monthly, so this caused an issue with other creditors. I never terminated services with Direct TV, nor was I aware of a contract (which I did not ...
My husband is 72 years old and has a pacemaker and half of his foot cut off, and his TV is his life. We have been without TV since the 15th of May. I cannot understand why a tech cannot get to our house any sooner than the 24th of May. Hire more techs if needed. A tech was at my step-son's and he ...