Everything went well for about 6mos, then all the sudden the service was pure fuzzy garbage. Called and had service guys out a few times, they all said, *yep its fuzzy garbage* (not a direct quote) so finally the DTV rep says, well if you upgrade receivers that will help. Ok, so if I fork over $100 ...
Consumers beware this is my experience with DIRECT TV. I called and talked with a sales representative named Anthony he quoted me my prices for the promotion period for the remainder of the first year and then for the following year of obligation made him do it twice I wrote it all down and ...
Direct Tv is one of the worst companies I know. I am 100% certain that I removed all of the sports packages from my account. The NFL was gone, not on my bill, March madness was gone. The NBA appeared on my bill again (auto-renewal) I called to complain about this with Direct Tv. First person to ...
This started in February when we moved from our old house to an apartment. We had just moved into that house 3-4 months prior but my husband and I both lost our new jobs so we had to move again (this is a bad economy) When we arrived in our new apartment we learned you could not get a signal on our ...
Problem #1. I phoned DirecTV on June 10 to cancel the account I had held with them since 1998. I was told there would be a cancellation fee of $140.00. When I asked what the cancellation fee was for, I was told the fee was being charged because I had asked that a defective receiver be replaced a ...
Rarely do I ever have to contact Direct TV unless I want to upgrade. One of my receivers is broken and I pay a Protection Plan ($5.99 a month). I asked that they replace it and they won't. I asked to speak to a supervisor and the supervisor said that they aren't going to replace it. I asked that ...