Direct T.V. is the worst service in the country. I can hardly wait to discontinue service as soon as my contract expires on June 7. They have the worst customer service. I am being billed for two receivers that I have already shipped to them since January. Yet they continue to threaten to ...
No support, period, for one entire week. No one within the support department has the capacity to get me the support that I'm spending money on regularly. ...
Where do you get help with questions when you need them? We had an analog TV when we got Direct TV as a second set. Now our son bought us an HDTV for Xmas, and we want to know if we need a different type of box to put on it as our second set. Our first set has a different box than the second one. ...
I tried Direct TV as an alternative to cable due to my dissatisfaction with Time Warner Cable... And guess what... 2 hours and 15 minutes into Direct TV, I called and switched back to cable! Where are the channels that I was promised in the promotional deal? There were literally no channels to ...
For 3 days I have been calling to disconnect service. The "system was updating" and they had no access to records. Three days to "update systems?" When I finally got through, the agent told me there was no way to back credit me. The boxes were actually removed by me on the 6th, ...
I got Direct TV about 4 weeks ago. When the installer came, he was instructed that I needed an HD satellite. He installed the HD satellite on the siding (roof) of my home. Two weeks after the installation I started to have problems. I called the 1 800 number and followed the instructions, then ...