I was at first happy to get Direct TV, and my experience went down from there. I now find that my High Definition (which I'm charged an extra 10 bucks a month for) doesn't work, and I am expected to pay to have THEIR equipment fixed. They never told me this when I signed up. Why should I pay to fix something I do not own?
It's bad enough I have to pay high rental fees for the equipment each month, but to pay to fix it too? This is unreal. We need choice in this area. There's nowhere to go because Comcast is even worse.
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