Our original contract was for 18 months. However, when we purchased an HD television, we had to change our receiver with DirecTV to an HD receiver. What we did not know, and the company did not tell us when we spoke to the rep to order the change, is that the company automatically changes your term ...
After having been a customer for over 5 years, DirecTV charged me $450.49 to cancel my account. Even though their customer service department admitted that I should not have been charged the cancellation fee, they charged me anyway and would not let me speak to a supervisor - giving me a fax number ...
Directv Signed up the beginning of the year with their Choice package for $29.99. Service for 01/10/10 - 02/09/10. Got first bill for $39.43... Ok with that. Several days after my service started I got a call from their marketing dept. to try Starz & Showtime. The agent said it would only cost ...
Every time I've ever made any kind of change with Directv they have always charged me wrong. Then when I call to get it changed it's someone who can barely speak English or has such a thick accent I only get about half of what they say. I finally thought I found a way around it and asked for an ...
I switched from Comcast to get NFL Sunday Ticket, on 8/31/09. Premier Package is "supposed" to include every channel, (except PPV) - it doesn't), and include 5 months of Sunday Ticket. I got NFL S/T last week but all the channels say "NOT PURCHASED", this week. I called the ...
I am writing to complain about the direct/tv sales practice of fraudulently baiting and switching after a verbal contract with my daughter. They agreed to install cable tv for ONE year, yet when she declined an opportunity to work a shift to wait for cable installation, the installer (pleasant, not ...