First of all they never honor the rewards deal. Customer service is very bad and they just lie to you to get off the phone. I am stuck in a 2yr agreement. In June I will be at one year so I will bite the bullet and pay the 216.00 early termination fee. To get rid of the 100.00 monthly bill for very ...
To Whom this may concern. I am sending this email to complain about services and treatment that I received last night on 11/4/09 around 8:45pm central time. I called direct tv technical support because my services had gone out. I spoke with a Gina at first. We tried to trouble shoot the issue and ...
I ordered Direct TV with the assurance that I would be able to get my local channels. Guy installed it Saturday morning and low and behold it is not possible for me to get local channels. However, if I am willing to pay an additional 2.95 per channel per month I can get ABC, CBS etc. out of New ...
After I signed their contract they claimed that I didn't qualify for discounts even though they told me I did when I signed up. When I tried to solve this problem with them, they basically gave me the corporate finger. Do not sign up with this crappy service! I am filing a claim with the Better ...
Called to cancel Direct TV service after 13 years of service because of substantial savings with Brighthouse. Was told there was a $160 cancellation fee as I replaced a 10 yr. old defective box in Sep. 2008 and they said there was a 24 mo contract. When I replaced the box I was told no charge as ...
After a month and half of cancelled service with a final payment and e-mail confirmation I received a past due bill for pay for view (s) which they stated occurred back in June. ...