I ordered Direct TV and took time off work to wait for the install. Three hours later than scheduled and four phone calls after I was supposed to have an installer, no one called me back or showed up. The representatives on the phone only have the ability to "email" the installation ...
After calling since Nov.'09, never getting a competent Agent, on my last call for help, the agent could not solve my problem, he authorized a Serv. Person to come out to our home. When we received our bill this mo. There was a chg. for the service. I called Direct, and spoke to Katie, when she ...
I signed up for a Free Equip and Install Promotion. I had a 2 year contract with Direct TV. I had to move 2 1/2 years after my contract to another city. They told me I had 6 months to get new service or my account would be discontinued. I then moved and tried to get new service in my apartment ...
Do not, I repeat do not sign a contract with Direct TV. They want to charge you a early disconnect fee, even if u have been out of work for over 7 months, have to move and your new landlord does not allow satellite's on their roofs. They do not care, they want money for doing nothing! I will never ...
These people use circular logic. No one seems to be in charge, and you can never get a supervisor to help on the phone. We called to suspend our service for 6 months back in June, and also to stop automatic payments coming from our bank account. Not only did they not stop the auto payments, but ...
I will begin with the service, I was a long term, loyal customer and started having a lot of problems with the reception, one rep actually told me to go out and purchase new connectors for the back of the old equipment (my contract was up years prior to that)&I then demanded updated equipment ...