Renewed contract last month with additional dvr based on contract cost of $120 monthly. Received first bill and discounts are only for 6-12 months resulting in significant increase. Called to cancel service today, informed company policy to charge $22 per month for dvr for two years, resulting in a ...
I was charged $480 something odd dollars for canceling my service early. I was told by a rep that that is Direct TV's policy. That is just utterly ridiculous. It's silly to charge loyal customers that amount of money because they changed their mind! I can't believe it's legal to lock someone into a ...
When I was considering moving to Direct TV from Dish (which I had for several years and had no complaints about) it was because of the NFL Ticket. The flyers that I kept receiving in the mail stated that they were offering it with the package at no extra charge. No I do not get the NFL Ticket and ...
I signed up for Direct TV and had Dish Network disconnected. Had an afternoon appointment for installation. I waited and waited, made several phone calls to Direct TV for time installer would arrive. Was told he would arrive, even at 8pm to install so just be patient. I sat by the phone for 9 ...
I have been a direct TV customer for a long time pay my bills on time etc. I purchased the protection plan and was told by 3 different phone people (who by the way need to learn how to switch you from I department to another and how to read the cards there reading!!!) that when we purchased more TV ...
Un from direct tv when you read a few of these reviews. What more can i say. No customer service, billing problems just one thing after another. They don't know you after you sign a two year contract. ...