Direct tv has the worst customer service. I originally got direct tv in Dec. I was forced to miss work twice because the first technician they sent out installed the system wrong. It took three months to be credited for equipment they claimed I received which in reality I did not. On two different ...
Been with 6 years. Good customer. Regular channels with a few kids added. Wanted upgrade from DVR when I saw flier for new customers to get HD/DVR combo. Called and told not eligible for ANY upgrade. After a few moments of confusion on my end since no change in at least 5 yrs told was eligible. Man ...
I live in a high rise building, DirectTV and I agreed to not do credit checks which lower your credit score, until they can proof they can place a satellite dish in my high rise apartment, they sent a technician out, he couldn't put dish in, but Direct TV did a unauthorized credit check any way, ...
I do not often review companies, but, I am compelled to review the service I received from two of your customer reps. I am so tired of large companies that I have called sending me to India, the Philippines or elsewhere in the world, where I can not understand these reps. In addition they sound as ...
Direct t.V. has added charges to my bill and say that my promotion has ended than tell me it takes at least two billing cycles to catch up meanwhile I'm paying the extra charge! I believe that Direct t.V. are scammers!!! I have had nothing but problems with them and then if you have trouble with ...
For 2 years now my husband and I have been dealing with DIRECTV billing us the wrong amount. He has spent approximately 20 hours on the phone with them and every time we thought the issue was resolved we would get another bill. We had to move and put our service on hold and at this point we would ...