Here is a copy of a letter I sent Direct TV. I filed a complaint with the attorney general and the FCC. I recently moved to a new home and called Direct Tv to have my service transferred. At that time I was told that you had a special offer and would give me Starz and Showtime free for 3 months. ...
08/12/08... I am appalled! I called today to switch to DirecTV. 89 minutes and two representatives later, they finally had my order straightened out. During this process both representatives confirmed the installation between 8:00 and noon tomorrow. I specifically confirmed this SEVERAL times, as I ...
I have had nothing but trouble with billing from the day of service until the day of termination. I had the date marked on the calendar to terminate service, but they had no record of that call. Instead they had a call dated on the 29th (my second call after receiving a bill), resulting in a 16 ...
Direct TV is just another new business run by people who do not care about their customers. They lie to the public with false advertising, such as claiming to have XX number of HD stations. You can count them, and there is nowhere near the number they claim. Once they entice a "sucker" ...
I switched my satellite company in April. I have a balance of $58.66 owed to me. They agree they owe me the money and sent me a bill showing that I have the money owed. I call every month, and they tell me they will send the check after a 4 to 6 week wait. It has been 4 months and still no refund. ...
I had Direct TV. When I moved to another town, they moved my service. At the new location, I did not hook up the phone line, so I could not order any pay per view movies. My bills were always paid on time! When I finally decided to discontinue the service, they told me to send the equipment back, ...