We have been long-term customers of Direct TV. Every time you call in, there is no less than a 15-minute wait to speak to a live, breathing person. On at least 4 different occasions this summer (summer of 2008), we have called in and complained about the DVR system having problems with recorded ...
We were experiencing some hard times due to my wife being out of work, and we were no longer able to afford Direct TV. Direct TV turned off our services. We made a small payment toward our outstanding bill in good faith. Direct TV claims they sent us a box in which to return their equipment. We ...
On August 29, Direct TV went into my checking account and withdrew $566.02. There was no authorization given to have this or any other amount automatically deducted. I had recently cancelled my service and there was a last bill due. Apparently, the company had sent boxes to me so that I could ...
I called Direct TV yesterday to cancel my service. They then informed me that there would be a $260.00 early termination fee. In April 08 I called and ordered another receiver because the one I had was older and affecting the picture quality of my TV. The explanation I got from them was that when I ...
Mr. Carey, I have had DTV for about 3 years. I have had 4-5 problems losing the signal of 1/2 of my channels on one TV. Every time it has been the multi switch that the techs replace. They have all told me that the problem is the multi switch, and they not only change it, they give me another one ...
We have been customers of Direct TV for 2 1/2 years. In June we decided to upgrade to HD service so we could watch sports, movies, etc. in HD. When I called and told them this, no mention was ever made of the fact that CBS, NBC, ABC, and FOX were not available in HD! We called the tech service and ...