I am one who never checks my bill. I just pay. Recently, I discovered that Direct TV has been overcharging for converter boxes. This overcharging has been going on for months. Apparently, when you switch old receivers for new receivers, you, the customer, need to tell them to drop the old receivers ...
We've been loyal Direct TV customers for between 10 and 15 years, non-stop. I added a receiver and channels three months ago, then ended up switching to FIOS this month. My cancellation fee was over $420. I was never notified that my contract would renew, or that I would be subject to cancellation ...
Last year we decided to get the NFL package. It was for two years, and the cost was two hundred and sixty-nine dollars total. The first year was fine: we paid sixty-four dollars for four months. This year we have paid six hundred dollars for four months, so we contacted them. They said they didn't ...
Please, please do not give this company your bank credit card or any other kind of debit information. They will rip you off in a hot second. I made a payment (1x) for my daughter, and when she closed her account, they took the charges out of my bank. Why? Because according to their so-called ...
I had a 2-year contract with Direct TV which should lapse in January. In July my HD box got defective and I spent about 2 hours on the phone with tech support. They advised that a replacement device would be sent to me. I was just informed that my contract (after a painful 2 years of service from ...
Where to start? Okay, I've been a customer of Direct TV since May of 04. I called in December to dispute a charge on my bill. They agreed it was a mistake and it was fixed. I paid the amount they said on the account, which said we owed 77 dollars and some change. I got the next online bill, which ...