Please, please do not give this company your bank credit card or any other kind of debit information. They will rip you off in a hot second.
I made a payment (1x) for my daughter, and when she closed her account, they took the charges out of my bank. Why? Because according to their so-called customer policy, they have the right to charge any card they have on file. This is what they told me. I argued with a rep not 1x but 5 times that I did not authorize the payment. He should have told me when I made the payment that this card could be used again. If they had said that, I would have stopped the payment right then and there.
Now I am into Direct TV for 307, plus 72.00 for NSF funds caused by their actions. Their comment was, "Sorry, ma'am, but that's customer policy."
Customer policy... I am not a customer, nor will I ever be one.
0 comments