My employer transferred me from Tennessee to Florida in July. I canceled my service with Direct TV in July (early termination). I wanted to return the equipment but was told they would send return boxes. I gave Direct TV a local address as I was leaving the state shortly. In September (two months ...
It is such a huge endeavor to get anything fixed or changed with Direct TV that it makes you not even bother! We have had so many problems with our cable, from HD not working, to cables not being properly installed, to no satellite connection. None of the issues were ever caused by us. But it is ...
DIRECTV pulled a bait and switch with their price, a tricky installation and incompetent customer service. Directv is offering special deals for new customers: $29.99 for their choice packages, etc. Interested? I was. So I called and talked with a very nice customer service rep named Molly, who ...
I have read many of the prior reports, including the rebuttals. It seems obvious that some complainants, although in error, may have complained in good faith. Direct TV is notorious for spreading false advertisements, and since they refuse to email subscribers a summary of the contract (I asked for ...
Do not use DirecTV. They give you a contract without ever telling you that there is one. I cancelled my service because it was not good, and my Verizon service was not working well either. DirecTV charges a ridiculous amount of money to cancel. I have contacted them a number of times, and they ...
On 1-3-09 I called DirecTV to inquire about my bill. The representative, named Ashanti, employee number 427901290, took my call. For some reason she started fumbling with boxes to see which ones were not activated and by mistake turned off my home box in my living room. Yes, there is a past due ...