Please allow yourself as a consumer all the correct information about contracts with this provider. If you own your equipment and it goes bad, Direct TV will replace it at no cost, but in doing so your are stuck with a contract extension. I have been a loyal customer for three years, just this week ...
When I ordered Direct TV through Expert Satellite, they told me that my first month, including tax, would be 49.99 with HBO and Showtime. I discovered later that this deal was not in effect for 3 months. I would owe $100. Each month, then 64.99 for the following months. Originally I actually called ...
Worst service I have ever dealt with. People are rude and treat you as if you are a dummy. They quote you one price and it ends up being way more. They add charges that you never agreed to. When you try to solve the problem, they just tell you that you are stuck with them. That is some way to do ...
We have had poor customer service from day one. When the guy came out to our house, he asked to use our bathroom, and 45 minutes later he came out of the house smelling terrible. We have had poor service every storm. We would lose TV, and before losing it, it would be tiles. ...
Deceptive advertising. I was not told about a "rebate" when I called in. No bills so far. The cable was installed 5/27. I was told I went on the internet to order. They would not listen to me when I said I did not know about the "rebate plan." However, every person I talked to ...
What they do is quote a price and length of the price quote, like $54.99 for a year, but NEVER tell you on the phone that it is a minimum 2 year contract. Then they give you a form letter with a small blurb at the bottom about being a 2 year contract and, if the contract is broken, you are subject ...