Usacomplaints.com » Cars & Transport » Complaint / Review: Direct TV - Hidden Automatic Movie Channels Added After Three Free Months. #446927

Complaint / Review
Direct TV
Hidden Automatic Movie Channels Added After Three Free Months

I am completely dissatisfied with Direct TV's sly way of handling their sales and billing. They do not tell you of all the hidden and automatic additions they have when you sign up. How can a company stay in business after bilking so many people in their sly, underhanded way?

They give you 3 months of free movies with the promise of 6 more additional if you sign up now. I am not a movie fan, so it doesn't really interest me, but to slyly and automatically add the movie channels after three months without even being given a chance to refuse is awfully underhanded business.

I was given a pep talk by a Direct TV subscriber, but I'll bet he didn't have his installation very long to find out all their charges. It's about time the government agency stepped in and controlled this cheating form of business.

Also, it would be a great help if you could call them and talk to someone who speaks English. After spending five minutes or so on the phone, I finally had to give up and hang up, disgusted. I told the representative I couldn't understand her and to transfer me to another sales rep. I hung up and called again but wound up with the same sales person and no satisfaction, and hung up again, disgusted.


Offender: Direct TV

Country: USA   State: Florida   City: Avon Park

Category: Cars & Transport

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