All of my contacts with Direct Path have resulted in my "struggling " to understand the customer service representative. I am no youngster, and have been exposed in my lifetime to various accents but their representatives can not be easily understood. At times I can sense their resentment ...
You should never move into any apartment community that tells you they Have DircPath as the communications provider. It is the worst company and how the owners of apartment complex's got into these contracts will never be understood. The DirecTV service is fine but DirecPath owns the equipment on ...
After a week and a half of getting our service connected, we were unable to change our plan that we were misinformed on. Furthermore, we have to pay a fee of $25 for them to come out and switch out the HD DVR for a standard receiver. Plus, advertised fees/costs are on a rebate basis and not ...
What are we supposed to do when we have no choice in who our service provider is. It depends on where you live. I live in an apartment and if we want tv service we have to go through DirecPath. Not only is the service pricey but God forbid you ever hava a problem. You will speak to someone who you ...
I can't believe as a potential new customer you would allow your Philippine reps to be on the front-line of your service calls. These are pure idiots you have attempting to service customers. On two ph calls this evening one lasting more than 30 minutes until I got so frustrated with the ...
I think DirecPath has exceeded my expectations in terms of install service and quality of video and internet. They arrived at their appointment on time and got me going in less than 20 minutes. Their tech was even on his game and provided with some neat proprietary content information about DirecTV. ...