I have had no cable for four of the last five weeks. I have had a service tech four times. They couldn't fix a problem if their life depended on it. Now I am out again, thanks to a storm, and they left the property before bringing the system back up. I have received apologies from the customer ...
They manage River West, where I just moved. It's basically a monopoly. Zero HD offerings thru cable or direct TV. Completely unknowledgable and unintelligent support people. And beyond that, they're incredibly rude. ...
If you want to help me move your customer service back to the US and provide your customers with LOCAL contact offices and numbers so that we can get timely assistance. Hire contractors that know what they're doing! My story is so G*Damn long I'm pissed thinking about it, bottomline, I've been ...
My apartment complex has a contract with them. They are awful. Their cable service is constantly out, and their customer service on the phone is awful. Their technicians cannot seem to repair things, and their reps over the phone seem to have no clue about their services. I would never recommend ...
Hey DirecPath, Why is it that the fastest service you offer at our complex is 3 mbits per second. I am willing to pay good money for fast service and I bet there are others that would do the same. I am so sick of not getting a straight answer about this. You advertise speeds up to 10 Mbits/sec on ...
Had us sign a one-year contract knowing they were being cancelled by the apartment complex in 1 week. Now we are tied to a 1 year contract and have NO service. They are also is affiliated with Direct TV and they want to charge a $250 'early' disconnect fee if we stop paying them but WE HAVE NO ...