Notice they say that they will troubleshoot your item. They never say they will repair it. You pay shipping & insurance both ways $25 charge. They just take it & set it on the shelf until you finally call & they send it back in worse shape. PayPal won't protect you as they call it a ...
Here's the bottom line. They give you a 30 day warranty on their work. If you figure shipping, you have about 20 - 25 days to make sure the work they do is good.in our case, 2 weeks after their warranty period ended, it broke again. If your problem is a broken ear phone jack, and no sound, I ...
After two weeks of not responding, they say " oh by the way you need to pay more and get some other parts" which was not found when they received the product! They do a diagnostics but after two say they realized that I needed to pay more, I asked to receive my product back, they refused ...
I sent my daughters ipod touch to have the screen replaced. It was ONLY a screen replacement. It has been 3 weeks with no response from customer service. I've called, when on hold it finally goes to voice mail, no returned call. Whether or not the ipod gets returned to me, this company's use of ...
I dropped my iPod and the lower part of the screen cracked. I sent the iPod to DigiExpress. They sent a confirmation e-mail that they had received my iPod on August 4. When I spoke to them on the phone, they said it would take less than a week for them to repair my iPod and return it to me. I just ...
I chose to utilize DigiExpress after my headset port totally died. I understood that which was incorrect, therefore all I bought was an a brand new headset jack and installing of claimed headset port. This can be a quite simple move to make (I really considered doing it myself, but determined it'd ...