I wish to cancel my automatic order with them but not having luck with it. The last order i got was 7/20 and i wish not to receive anymore from them. My customer number is 18166. If you could help me it would be great. It is way to much money for a product that doesn't work. E-mail address is ...
You need to file your complaints with the Better Business Bureau of Chandler Arizona that will be kept on file and they will go to bat for you with DermaPure. The web site is: www.ArizoniaBBB.org Go to the 3rd file complaint and click on it and fill out complaint form. The more complaints they have ...
I answered an advertisement for a sample of their Advanced Moisturizing Complex. I don't recall receiving any notification that this would be an ongoing shipment unless cancelled. I plan to send them an email telling them to send me no more of their product and notifying my credit card company to ...
I placed a free trial order with Derma Pure plus 1 order of Derma pure collagen pills for 29.95. Today another charge appeared on my VISA card for 89.95. I did not authorize this charge. I contacted Derma Pure by phone and advised them that they are not authorized to charge any amounts to my VISA ...
Purchased introductory product. Received and immediately went online about 4 days later to cancel, but information said I had to call. I did so and cancelled any future shipments and received verification of cancellation. Then received another shipment. Called company and was told that my ...
I ordered the 4.95 trial and less than 5 days later I had 89.95 posted to my card plus shipping, bringing the total to 94.90. I called immediately when I received that product DAYS LATER and I called for a Return Authorization number and CANCELLED MY ACCOUNT on 6/24. Now today (8/6) I open up my ...