I have called Dell three times since May 7. On May 7, I was sold a support desk contract (Dell Solution Station) for $204.70. On 6/7, I was sold System Mechanic software for $116 On 6/30, I was sold a McAfee contract for $63.83 The total is $384.53 in less than two months. This is almost enough to ...
Dear Sir, I buy new Dell Vostro 3550 details are as follows, 1) Service tag (s/n) - 8HCVLR1. 2) express service code - 18463813597. It is Performing so bad that I feel i am using P-4 or some thing, it is really slow, and Its finger senser is not working, I am using window 7, I complaint on toll ...
We bought many computers from Dell. But one ($800.00) is a lemon. They try to fix it but it still not working properly. We call them many times but they not bulging. We have try for 6 months and we are getting very tired of that situation. What can we do??? ...
Absolute shocker when it comes to support and solving simple problems with Dell. Being a large organisation who at the minimums spends $200k annually on hardware deals with Dell, one would expect to be assigned a dedicated account manager for our company account. Well we got a an account manager ...
DELL Customer Service is very bad! I called in with a memory card problem and I was transferred to (no lie because I counted) twenty-seven different reps... Each time the rep would ask me for my "Tag" # and what the problem was and then I was informed that I had the wrong department and ...