Explanation of complaint: Two years ago I purchased a Dell Laptop for my birthday within just couple weeks the computer gave me problems and didn't work properly. I contacted Dell for a complete refund and was continually denied. Dell simply kept sending me parts, having technician come to my home, ...
Before you shop online at the Dell outlet, or at Dell at all, you need to know the following: Today, 4/24, I had an awful, awful, awful experience with Dell. My XPS L502X arrived that I had ordered from the Dell Outlet website. In the box was not the computer that I had ordered. Note: if you just ...
I am retired military. Recently I used the military web site (www.aafes.com) to order a new laptop from Dell. The AAFES web site gives you access to a discounted Dell web site. I ordered a 14r laptop with an upgrade to a 750GB hard drive. I was happy to receive my laptop in only 2 days, but was ...
I was just ripped off by Dell. Can anyone recommend a course of action for recourse? The Dell laptop we have is not keeping a charge anymore. We called Dell and they tell us we need a new battery for the laptop, we purchase the new battery at at price of $192. We call them within the week after we ...
I have never been so disappointed in a company, nor so discouraged about a product, and just disheartened about a situation, as I find myself now about Dell and one of their products. For three years I have been dealing with an unfixable, unreliable computer that has made my life a living hell and ...
I placed three order with Dell.com. Three systems, among other things. Instead of 3 portable DVD players for laptops, they sent out three speakers. Ok, that was resolved. Instead of a laptop, they sent out a laptop case. I used my Billing Rights and disputed the charge with Dell Financial Services. ...