Purchased an alienware computer unfortunately dell now owns it. Battery is not availble and tried to get a new one for three months then was told sorry but you are now out of warranty. Spent many hours trying to work with the people in India to get things fixed. Tried to and asked many times to ...
It has been more than 3 months since I filed the first complaint regarding my Alienware M14x laptop. Till now the issue has not been fixed even after replacing the parts 6 times. After repeated tries by the onsite technician to fix it for a month and with no resolution of issue, Dell customer ...
I paid for extended hardware and software warranties for my Dell notebook. I've had multiple problems. I've tried to call them about the most recent problems so they can help fix them and REPEATEDLY get cut off. I've made 5 calls within the past 15 minutes just to try to get these problems ...
Dell customer service tech support is terrible. I had one question about ink replacement. I called two days in a row, the first day i was on hold so long the battery on my cordless phone died, the second day, after being on hold for 25 minutes, i finally went to ask.com and had an answer in less ...
Dell is trying to charge me more money to fix an inherently defective laptop that cannot be fixed. I bought a refurbished, like new XPS M1530 laptop from the Dell Outlet online on July 31. I bought it in good faith thinking it was a good laptop that didn't have any problems. On the outset of using ...