I sent laptop (3 months old) in for a warranty repair. I had to call to find out where it was after a week (was told I would have it back in 6 days). They told me, after being put on hold and transfered a million times, that I was going to have to pay $350 to get it returned. They would not tell me ...
If you need tech support based in the US, there is a way! I finally talked to a tech person in Texas today. He also said Michael Dell is back with the goal of putting Dell back to the way it used to be. It took 4 letters sent through the US mail to Texas, but help finally came. The tech person said ...
I bought a Dell dimension computer (order#756476091) (customer#66502761) Shipped 01-04. It has had a constant problem of being operational from date received. I have contacted Dell tech. Support several times (some times online, other times by phone when computer failed) Dec. 2006 (computer still ...
Dell computers is terrible. I have nothing against foreigners, per say, however, when I call an USA based company I fully expect to speak to someone who can speak English. This is my language and I am not even offerred "para Espanol, press numero dos" - how annoying is that, too. These ...
Dell sent me a catalog that says that they will give 0% interest for 6 months to best qualified customers. I have a credit score of 797. It does not get much better. They refuse me 0% - they told me that I can buy $6000 worth of computer products, but I would have to pay 21.9% interest! That is ...
After being ripped off on a four year warranty on one computer, I made the stupid mistake, of purchasing another Dell. It was delivered Jan. 11,07. I hooked it up on Jan. 18th. It does not work properly, I contacted support, I contacted chat service, I requested a return for credit, I am in the 21 ...