Yesterday, I reported on what I thought was an example of incredibly poor customer service. Two individuals commented on my complaint. Robert wanted to know if it was a gray market computer. No, Bob, I ordered in online from Dell, it was shipped from Dell and I have an invoice and order number in ...
I have had a Dell Dimension computer for three years now. I am trying to convert my LPs to CDs. I need to know whether my CD-R unit installed can record 90 minute CDs. Dell refused to even allow me to ask my question. They said my Service Tag was recorded outside of the U.S. My computer was ...
I bought a Dell Computer online, and now the computer simply doesn't turn on. I rarely used it, but since I'm going on a business trip, need to take it with me, so I tried to turn it on... But it doesn't work. I called tech support (in India) and spoke with a man who had me do all sorts of crazy ...
I bought a laptop from Dell on 6/22/07 as a brand new computer. The first day I received it I had error messages and problems with software and hardware not functioning properly. I called them right a way and requested a return (which I can, because it still was within the return period) but they ...
Wow! What a horrific experience I had. I bought a Dell computer and printer in 2005 after I received money as a Xmas gift. It was probably the dumbest thing I have ever done. I know how to take care of a computer, since I am a Computer Science major. I am currently only using 10% of my hard drives ...
I bought a Dell computer thru dells catalogue in 2002 and it was listed at 729.00 with payments of 27.00 per month. I paid 33.00 per month for over a year then I called Dell on march 15 to get the full payoff amount and told them to close my account. All the reps had weird language and I told them ...