This company has failed to help me, resolve an issue for 3 years. And still ignores me, without pretending I don't exist. I truly-need your help, to resolve this Dell Issue..."PLEASE!" ...
I purchased a dell xps, all told over $4k for printer and headphones etc. I have spent approx 15 hrs on the phone w / rude tech support who want to blame the consumer for whtever problem u are experiencing. You can not speak to a customer complaint or care dept, just tech support and sales. The ...
I have a problem with non delivery of portion of my order placed a month ago. I placed a call to Dell to request a refund for a non delivered item and after being transfered at least 10 times with a waiting period off approx 5 min each, I have no resolution. Each and every customer service rep ...
Have a Dell, Inspiron 1525. Loved it until I had a blur screen appear a month ago. I called Dell customer service for help, knowing my warranty had expired 6 months earlier. I knew I'd have to either pay for 1 time help or pay to extend warranty. Dell rep told me he would transfer me to warranty ...
I ordered equipment from Dell and it was supposed to be delivered March 3 and March 4. I called to find out what happened to my order today March 10. I was placed on hold for too many minutes only to be told my products were returned to Dell. Money from one product was returned to my checking ...