I do not know if this is the right place to complain, but I can not find another, it is outrageous that you have paid for a computer from DELL latinamerica July 3 and have to wait until September 2 to receive it. I live in a South American country, but I think I deserve respect, because I paid my ...
Dell canceled my order 4 times without even telling me. Each time I had to find out by the tracking number. The last time they canceled my order I spent more than 2 hours on the phone trying to get it fixed. I will never do business with them again. They even promised me a better price if I would ...
I purchased a laptop that has never worked properly. They never told me that there was an adapter or battery pack that had been recalled. After trying to get someone to help me for months and months... They led me on and then the warranty was up and they charged me $76 for an adapter that will not ...
Last night, I ordered a computer via Dell, totaling about $1200.00. I received an email that the credit card needed to be verified. I decided to cancel the order as this was a bad omen. I have just spent 15 minutes being transferred around, and waiting for the order to be cancelled. I have been ...
Unable to cancel an online order within hours of the order or even the next day. The policy states that it needs to be returned but I will be charged the shipping and handling fee. ...
I planned to use a laptop for my trip on July 9, so I go to dell.com to buy a laptop as usual on June 24. I checked out and made an immediate payment by my credit card. Confirmation email was sent right after that. But I keep calling Dell customer service (CS) to have them make sure everything on ...