Here is a letter to Dell regarding a particularly abhorrent abuse by Dell to an end user with a chronic heart condition, that has been going on now for two years! Dear Mr. Rollins Case # 129738319 Tag# 4G33D11 Before coming to the USA in 1990, I was the National Customer Service Manager for one of ...
I spilled a small amont of beer on my Dell laptop. The computer shut down and when I restarted it the computer gave me an error message telling me the computer shut down because it became to hot. It did this a few more times so I called around to find someone to look at it. But when it comes to ...
I purchased a Dell computer 2 years ago. Asked the sales rep. For the $100 rebate offered on the computer I had to return. She put me on hold while she checked with her "supervisor" and came back a while later to say it had been approved. We carefully went over the sys. Configuration and ...
Over the last year I have purchased four (4) Dell computers for my real estate company. For two of the computers I ordered the extended "on site" warranty. WELL THAT IS A RIP OFF AND WASTE OF MONEY... The first computer went on the fritz four hours after we turned it on. We called Dell, ...
Be very, very careful if you read advertisements from Dell with these *GREAT* computer deals in them. They seem almost too good to be true; many aren't true because they have gotchas built into the system to avoid honoring what they promise you. Example: Received an advertisment in the mail from ...
I regret that a company has driven me to such dissatisfaction and grief that I must take my time to write the most serious complaint of mistreatment that I have ever lived to experience in all my 51 years. What should and would have been a simple solution to a product that has been recently ...