On October 15th I contacted a sales representative at Dell for some information only. I wanted to know if Dell had memory to upgrade my computer, and if so, how much was it. Specifically I was looking for a "PRICE QUOTE" on a 256 MB memory module. I made it abundantly clear, several ...
I have been being harrassed for a year now for non-payment of account on a home computer. They have been autodebiting my checking account each month and they still call each month telling me I am not making a payment to them. They have now turned me to collections. ...
Within the last five months have had two different power supplies go out on two different Dell Dimension 2400 desktop systems. This has previously happened three other times back in 2001. The store that we got them from was really nice about swapping them out, but dell customer support seems so ...
Do not buy a DELL PRINTER. I bought a A940 DELL PRINTER and there is no way to buy this ink at any computer store. You can only buy ink cartidge for DELL and in my case, I have ordered 4 times and always the order is cancelled without a notification. Do not buy printer or anything from dell they ...
On August 24th I placed an order with Dell on their toll-free order line. The first person I spoke with was "Tiffany", a pleasant native-born American. Took about 15 minutes, but when it came to payment on our Dell Preferred Customer Account, she couldn't verify it in her system. She ...
I purchased about $15,000 worth of equipment from Dell for my small business. The server was defective from the get-go, and my staff and I spent hours on the phone with tech support and "customer service." Dell sent a technician to replace multiple parts, but the problem couldn't be ...