For consumers, all Dell customer service is outsourced to a nameless organization in Calcutta, India. Any time this organization can turn a warranty repair into a profit center it makes them look good. Thus they will drag their feet and try any possible excuse to deny warranty service on a ...
I have been in Dell H*l. Ordering it was sheer aggravation. I am a small business and have ordered from Dell that way; this time they told me I did not qualify for small business status and prices. Many calls later, it was confirmed I AM A SMALL BUSINESS plus they have a special division for my ...
Are you sure you want to buy a Dell? Anyone that has cared to pay attention is well aware of the dirty tricks that Dell has played in the past. Such things such as refusing to provide software drivers to their customers because they did not know who the original owner was, has in the past turned ...
I purchased a laptop from dell. When I received it did not work so they had to ship out another one. When I got that and started to set it up I discovered they sold me a modem I did not need and they shipped the wrong software package in the box. When I told them of the issue they told me that was ...
My computer went out in less than two years even though I purchased and paid for a four year in home warranty. I have contacted Dell by phone, and by e-mail, also spent many hours trying to correct the problem with information their Techs. Sent me via e-mail. Dell Techs. Have all sort of excuses. ...
I bought laptop with microsoft office and dell did not give microsoft office product key. ...