This outfit does not return phone messages or emails. Does not deliver on time. Did not advise when goods were going to be delivered, I was the one who had to call to find out delivery was next day. Was threaten by a huge re stocking charge when I stated that I did not know if someone could be home ...
After reading the many negative reviews (unfortunately after our order was placed) we became very nervous. However, we had absolutely no problems! We ordered on a Wednesday night and by the following Friday our completed order was on our doorstep. This site saved us a lot of money for high quality ...
Terrible customer service and our order has been back ordered for over two months and we have had to request ship dates which none have happened. No proactive customer service and expect to wait a very long time for your product. When we requested a refund and to return partial product, we were ...
I ordered a faucet with decorglamour. It didn't arrive so I inquired, they said it was back ordered. The asked me to email them to "remind" them of my order. I emailed them several times and 5 months later the faucet arrives. Seven months later a second faucet arrives. They refuse to take ...
I ordered $1,500 worth of bathroom products from this company. It took them nearly a month to complete the order and the order only was completed after I followed up several times. They shipped one wrong faucet and on the day that the Plumber arrived, I had to find a supplier who had one in stock ...
I ordered a complete shower set on 07-14-09, recieved my order but, the trim piece came with a missing part and missing screws. I am having a real hard and frustrating time with the customer service @ glamordecor, they treated me by being impatient, keeping me on hold for over 15 minutes at a time ...