I wish I had read these reviews before purchasing. Delivery was late and wrong, and Joe, the manager, was the rudest customer representative I ever dealt with. The shipping charge was $15 for 14 cabinet knobs, so I was amazed when it took 3 WEEKS (or 13 business days) for delivery. I called and ...
I ordered items (Order # 020367) for a home remodel — Decor Glamour listed several of the items as "out of stock." I waited three months for the items to be sent and finally cancelled the order. A day after I cancelled the order Decor Glamour, found the items and shipped the items ...
Documentation of the charges and communication since this purchase are attached in a 16 page pdf. (I will provide upon request. It has been sent also, again, to a person in your company.) In addition to not being responsive by email or sending the check that is due to me, I was left on hold today ...
I bought a cabinet from Decor Glamour for in my newly remodeled bathroom. The cabinet arrived and was damaged, so I took a picture and sent it to the company. Our bathroom was brand new and I didn't want to hang a damaged cabinet in it. I contacted Decor Glamour to try and get the issue resolved ...
This is the worst experience I have ever had with a company over the internet. I ordered 4 items 8/14. Two arrived quickly, although one was damaged and had to be returned. The other two were "backordered". One finally arrived, the other, despite numerous phone calls and emails, had still ...
I placed an order about 3 months ago order number 3194 web order number 23325 for a tissue holder and metal tray. I did not recieve any information. I found out by calling that my items were out of stock. I sent several emails requesting to cancel. No one ever responded to any of my emails - i ...