My father had a computer problem and contacted the Cox technical dept. The problem was resolved in less than 15 minutes. When he got the monthly bill, he was charged $100! This equates to $400/hr. I contacted Cox to see if this amount could be adjusted. They replied with only the price they charge for technical support. Not satified, I e-mailed them again and asked if it was their policy to gouge a senior citizen, 82 years old and not much money to throw around, but I never recieved a response. I guess they need to pay for their silly commercials that play what seems hundreds of times a day. They should be ashamed.
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