I had a promotional rate of $45 a month for cable and internet. I am now receiving bills of $115 for the same service. When I have called them to cancel the service I have been disconnected twice. Their customer service chat application unexpectedly quit twice as well. I have currently been on hold ...
Comcast Triple-Play was requested 10/20. With this specific strategy a $275 gift-card was to be delivered. The conditions were: 3 months of service from Comcast, refund request types, verification # for Comcast support. All data was delivered and time-line was stuck too. I also held copies of what ...
Here is an actual chat log from Comcast CSR Jose about changes to my billing plan... User STeve_ has entered room Steve (Sat Apr 24 13:04: 54 CDT 2010) Where have all my channels gone when my bill keeps going up? Analyst Jose has entered room Jose (Sat Apr 24 13:04: 59 CDT 2010) Hello STeve_, Thank ...
I had cable installed in my apartment in 2005. I purchased a modem from best buy at that time because I didn't want to pay for modem rental. When I moved I moved the service with me. I wasn't home when the tech was there so he left me a modem. I immediately called to find out where to return the ...
I recently moved and unfortunately my existing internet service provider, Qwest (which is a great company) couldn't provide service at my new location. Luckily, although I couldn't fulfill the two year contract I had with them, they didn't charge me a cancellation fee because it wasn't my fault. My ...
We're a registered charity in western Tennessee. We've a closed agreement with Comcast Business Solutions to supply wire & online sites our website in Greeneville, TN. Comcast arrived, interviewed the place, and informed people it'd be not a problem to supply support. Their salesforce offered ...