I called to see why my rates jumped sky high and they CS agent say the promotion was over. I said I would like to go back to my old rate, so now they chage me more than the old rate or the new rate and cut my channels by 50%. What a great deal. Their customer service and knowledge of their own ...
Those of us in Ann Arbor, MI who subscribe to Comcast recently received a notice that they are enhancing [their] digital services in [our] area and that they would be improving those services. For this reason their transmission would be changing and, as a consequence, we, the subscribers, would ...
Overall we have not been terribly unhappy with Comcast with the exception of the bill we received every month. $150.00. We started by eliminating the phone service and switched to Magic Jack. That is $19.95 per year. So far So good. Next we switched to Direct Tv. Of course we got an introductory ...
I had comcast cable in central florida and only once had a problem, where we were billed for service that we weren't receiving, but the amount was refunded before we even complained.. We now have comcast service in southern new jersey, we have had fairly good service, they did take over a month to ...
Last week, Jersey City, NJ had an outrage on comcast cable TV. A phone call was made to find out the situation (which I waited 25 minutes before speaking to rep). I was informed that there was an outrage and their technicians were on the field to fix the problem. The next day, we had partial ...
Comcast advertises telephone service as part of the heavily advertised "triple play" promotion. This is VOIP (Voice Over Internet Protocol) that works with their high speed internet service. This Comcast telephone service requires a "telephone modem" to work. On November 1st ...