I get massive amounts of packet loss every day while I'm gaming. I get anywhere between 20 to 50% and it takes forever to go away. They are currently updating our town to fiber optics and all that but they skipped over our neighborhood so I don't see why my area should be having problems. My ...
Comcast has systems in place for their convenience, but has nothing to do with the customers. They are a monopoly here and I have had lots of problems with customer service over the past 9 years. The latest is having to call back now 5 times to make a simple appointment (so far still has not ...
I just moved and had to get a new number because my old number could not be transferred. I was never asked if I wanted the new number given to the caller. Now when people call me they get the disconnected message. I'm not happy about this at all. This should have been my choice. ...
I was on hold 1 hour, 23 minutes and 45 seconds. And this was the second call about the same problem in occurring in a 3 day period. I called to get assistance because access to Comcast email was not available. I could sign on but got a blank page instead of email. The first time I called the ...
No cable TV all day - intermittent high speed access always. ...
When two Comcast representatives came to our door, they told us that the only charges for our bundle package would be 113.00 dollars. Well the first bill came and it was over 200.00 dollars. When I called to ask about this, they told me it was a one time charge for all the connections fees etc... ...