I called Comcast to see what could be done to lower my bill and was told "there's no law we have to provide you TV - do you want me to transfer you to disconnect?" I changed service about 2 months later, and the day after my new service went in, I took in the Comcast boxes (on a ...
I live in Brewster NY, the only terrestrial cable provider in my area is Comcast. This is my first problem, Comcast has a monopoly on terrestrial cable TV in my area. I recently moved and became a customer of Comcast. It was an easy decision to go with Comcast because they are the only choice I ...
I have been a Comcast customer for probably 18 years. 13 through my condo which I had no dealings with, but 5 since I purchased my home. For the most part things were fine, despite the fact periodically they raised the prices or required new equipment without letting me know. On several occasions I ...
Recently Comcast Cable upgraded their service in Lake Wildwood, Penn Valley, Calif. They changed their facilities from coax to fiber and from rear lot serving arrangement to front lot serving arrangement. This would mean that to serve each individual residence they would have to bore or open cut ...
I have been working with Comcast to solve a problem with my signal being unacceptable for over six months. I moved from a thirty-five year old home with neglected wiring and minmal issues to a fifteen year old home in great shape. Since this move I have had serious pixilation issues with my cable ...
While I appreciate you sending me a letter apologizing for my recent experiences with Comcast, I have to tell you it really just doesn’t get much done for me. I am not sure how familiar you are with my individual case so I will outline my experience with your company: I moved to the Richmond, Va ...